At Walls of Kochi, we aim to deliver your favorite posters, Polaroids, and custom prints safely and as quickly as possible. Please review our shipping policy below to understand order processing and delivery timelines.
1. Order Processing TimeStandard Posters & Products: Orders are processed and dispatched within 1 to 2 business days.Custom & Personalized Products: Since custom wall posters and Polaroids require specialized printing and quality inspection, they are processed and dispatched within 2 to 3 business days.Orders are not dispatched on Sundays and national public holidays.
2. Free Shipping: We offer Free Delivery on all orders (or as stated in active promotional offers on our website).
3. Estimated Delivery TimelinesOnce your order is dispatched, estimated delivery times are as follows:Within Kerala: 2 – 4 business daysRest of South India: 3 – 5 business daysRest of India: 5 – 7 business days(Note: Delivery times are estimates provided by our courier partners and may occasionally vary due to weather conditions, courier delays, or remote locations).
4. Tracking Your OrderOnce your order is dispatched, you will receive a confirmation message/email containing your Tracking Number and a direct link to track your shipment.You can also track your package through the Track Order section on our website.
5. Delivery Address & Phone NumberPlease ensure that you provide a complete and accurate shipping address (including Pincode, Landmark, and Phone Number) during checkout.Walls of Kochi is not responsible for delayed deliveries or returned packages resulting from incomplete or incorrect addresses provided by the customer.
6. Damaged Packages During TransitIf your package arrives physically damaged or tampered with:Please take a photo/video before opening the package.Record an unboxing video as required by our Return & Refund Policy.Contact us immediately at wallsofkochi@gmail.com or WhatsApp (+91) 628 284 2247 within 48 hours of delivery.
7. Contact UsFor any shipping or delivery-related queries, please reach out to us:Email: wallsofkochi@gmail.com