Skip to contentAt Walls of Kochi (accessible from https://wallsofkochi.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Walls of Kochi and how we use it.
1. Information We CollectWhen you visit or place an order on our website, we collect necessary personal information to process your orders and provide a personalized shopping experience:Personal Information: Name, Shipping Address, Billing Address, Email Address, and Phone Number provided during checkout or account registration.Custom Printing Media: Photos, artworks, or designs uploaded by customers for custom products (such as Custom Wall Posters and Custom Polaroids). Payment Details: All online payments are processed securely through third-party payment gateways (e.g., Razorpay/UPI/Debit/Credit Cards). We do not store or save your card details or banking credentials on our servers.
2. How We Use Your InformationWe use the collected information for the following purposes:To process, fulfill, and deliver your orders.To print custom wall posters and photos as per your request.To communicate order updates, shipping notifications, and customer support responses.To send promotional emails, special offers, or news (only if you have opted in).To prevent fraud and improve our website functionality.
3. Protection of Custom Uploaded PhotosWe respect your personal memories and artwork: Any photo or design uploaded for Custom Posters or Custom Polaroids is used strictly for printing and fulfilling your order.We never share, publish, resell, or use your personal images for marketing purposes without your explicit permission.
4. Cookies and Web BeaconsLike any other e-commerce website, Walls of Kochi uses 'cookies'. These cookies store information including visitors' preferences and pages accessed on the website to optimize user experience.
5. Third-Party ServicesWe may share your necessary data (like delivery address and phone number) with trusted third-party service providers solely for operating our business:Logistics & Courier Partners: To deliver your orders.Payment Gateways: To safely process transactions.All third-party providers are obligated not to disclose or use your information for any other purpose.
6. Data SecurityWe implement a variety of security measures (including SSL encryption) to maintain the safety of your personal information when you place an order or access your personal data.
7. Contact UsIf you have any questions or require more information about our Privacy Policy, do not hesitate to contact us:Email: wallsofkochi@gmail.com